Cleansing Box

Shipping

Orders are processed within 1–2 working days.

UK delivery: 2–4 working days

International delivery: 5–10 working days

Shipping costs are calculated at checkout.

Free UK shipping is available on orders over £75.

You will receive a confirmation email with tracking once your order has been dispatched.

Returns

We accept returns within 14 days of delivery.

Items must be unworn, unused, and in original packaging.

Earrings are non-returnable for hygiene reasons.

Items marked as final sale are not eligible for return.

To request a return, contact us at:

hello@moonsutras.com

Return shipping costs are the responsibility of the customer.

Once received, refunds are processed within 5–7 working days.

Notes

Due to the natural variation of crystals, each piece is unique and may differ slightly in colour and appearance.